United Xpress – International Courier Hyderabad
United Xpress
Help Centre

Frequently Asked Questions

Detailed answers on how United Xpress works, our services, shipping rules, and everything you need before you book.

Company Credentials
Legal Name United Xpress Services
GSTIN 36XXXXXXXXXX1ZX
Established 2010
Registered Office 119/2rt, 1-8-645 Prakash Nagar, Begumpet, Hyderabad - 500016, Hyderabad, Telangana, India 500016
Bank Details UNITED XPRESS SERVICE · ICICI Bank IFSC: ICIC0002361 · UPI: unitedxpress@icici

Get detailed answers to your questions on how United Xpress works, what our services are, and other important information before you ship.

Common Questions

How do I send an international courier from Hyderabad?
Use our rate calculator to get an instant quote, then schedule a free pickup from your Hyderabad address. We handle customs paperwork, packaging guidance, and door-to-door delivery.
How long does international courier delivery take from Hyderabad?
Express delivery to USA, UK, Germany, Australia, and major destinations takes 5-7 business days. Economy sea freight takes 10-15 business days.
Do you provide home pickup in Hyderabad?
Yes, we provide free doorstep pickup across Hyderabad including Begumpet, Jubilee Hills, Gachibowli, Hitech City, Madhapur, Secunderabad, Kondapur, and surrounding areas.
Can I send medicines and documents from Hyderabad?
Yes, we specialize in medicine courier, document courier, food items, excess baggage, and commercial shipments from Hyderabad to 220+ countries.
What documents are required for international shipping from Hyderabad?
For documents, a simple shipper declaration is enough. For commercial parcels, you need a valid ID proof, invoice, and customs declaration. Our team helps you prepare all required paperwork.
What is the cheapest courier to USA from Hyderabad?
Our economy international courier to USA starts at ₹749 per kg for 50+ kg shipments. Express service (5-7 days) is also available with bulk discounts.
What can I ship internationally from Hyderabad?
You can ship documents, medicines (with prescription), food items, gifts, excess baggage, household goods, and commercial cargo from Hyderabad to 220+ countries via express or economy services.
How long does international delivery take?
Express delivery to USA, UK, Canada, Australia, and UAE typically takes 5–7 business days. Economy and sea freight options take 10–15 business days depending on destination.
Do you offer free pickup in Hyderabad?
Yes. We provide free doorstep pickup across Hyderabad and from any of our 16 branch locations in India. Schedule pickup online or call us.
What documents are required for international shipping?
Individuals need valid ID proof and a shipper declaration. Commercial shipments require invoice and packing list. Medicine shipments may need a prescription copy. We assist with all paperwork.
What is the difference between courier mode and freight mode?
Courier mode is for documents and parcels under 70 kg with standard packaging limits. Freight/commercial mode is for heavier, odd-size, or commercial shipments requiring customs clearance. See our regulatory page for full details.
Which courier partners do you use?
We partner with DHL Express, FedEx, UPS, and Aramex — often at rates up to 30% lower than booking direct, with GST-inclusive pricing.
Can I track my international shipment?
Yes. Every shipment gets a live AWB tracking number. Track on our website or via the carrier portal.
How do I get an international shipping quote?
Use our instant rate calculator — enter your branch, destination country, weight, and package type to compare live rates from all partners.
How do I send a domestic courier from Hyderabad?
Enter pickup and delivery pincodes on our website, compare Road and Air rates from top partners, and book free doorstep pickup from Hyderabad or any branch.
Which areas in India do you cover?
We cover all major pincodes across India through our partner network. Enter your pincodes on the rate calculator to check serviceability.
What is the difference between Road and Air domestic delivery?
Road is economical for most routes (3–7 days). Air is faster for urgent shipments (1–3 days). Both include free pickup and live tracking.
Are domestic rates GST inclusive?
Yes. All displayed domestic rates include GST and applicable fees — no hidden charges at checkout.
Can I ship from a United Xpress branch?
Yes. We have 16 branches across Telangana, Andhra Pradesh, Karnataka, and Tamil Nadu. Select your nearest branch when getting a quote.
How do I track my domestic parcel?
Use the AWB number on our Track page for real-time status updates from pickup to delivery.

Still have questions?

Call, WhatsApp, or submit a support request — our team is available 24/7 to help.